Network Engineer
Global IT Team:
The Global IT team at Integrity is responsible for 24x7 high-availability operations of our client-facing technology infrastructure, as well as for providing global support for all Company employees, contractors, and partners for internal IT requirements. We are a small, dynamic team focused on delivering the best service possible by leveraging leading-edge technology.
Responsibilities:
Responsible for the security, architecture, implementation, maintenance and operation of the Company’s internal and production global network infrastructure. Specific responsibilities include but are not limited to the following:
- Extend the Company’s network operations policies and practices in accordance to recognized standards;
- Ensure 24/7 security of Integrity’s global network infrastructure;
- Design and expand secure, fault-tolerant network infrastructure;
- Provide first-level incident response, including outages and incidents;
- Maintain all network infrastructure, including routers, switches, firewalls, intrusion detection systems, and related edge and internal systems;
- Manage and support secure mobile/remote access, including VPN access;
- Provide first-level response to Company employees on network issues and assist in desktop support tasks as required; and
- Complete other projects as assigned.
Qualifications:
Requires a bachelor’s degree in computer science or related area of study or minimum of 2-3 years experience in network/security engineering or similar function, preferably within an international support team environment. Experience in supporting standard Windows-based network infrastructure; familiarity with key network/security security concepts and applications, including intrusion detection, access control, and encryption; and experience with network management systems are required. The successful candidate will have the following skills:
- Excellent troubleshooting skills are required; demonstrated ability to deliver superior support in a dynamic 24x7 environment, includes participating in an on-call 24x7 support rotation;
- Excellent written and oral communication skills are required, including ability for user, customer and technical writing; and must be able to effectively work with and communicate with individuals with a widely varying level of technical ability;
- Hands-on experience with: Cisco IDS, PIX or ASA edge devices, load balancers and SSL accelerators, and Catalyst switches; global domain name management; fault-tolerant DNS configuration; HP/Mercury SiteScope network management system (or similar); wide-area network infrastructure, including Cisco VPNs; intrusion detection systems; secure wireless network design and implementation
- Hands-on experience in backbone network switch configuration in virtualized environments;
- Desire to work in a fast-paced, small-team environment with the ability to work independently and with the team; effectively plan and manage own projects for accuracy and timelines, ensuring deadlines are met; and
- Understand and support the Company’s goals, business and values.
Full commitment to conduct business with the utmost integrity and in full compliance with the law is absolutely essential.
Reporting:
Will report to the Vice President, Global Information Technology and will work closely with all IT Team members and others throughout the Company as needed.
Location:
Waltham, Massachusetts. (Telecommuting is not an option.)
Compensation and Benefits:
This is a full-time exempt position. Compensation includes competitive salary with annual bonus potential. Additionally, Integrity offers a comprehensive benefit package which includes medical, dental, 401(k), life insurance, and more.
Integrity Interactive Corporation is an equal opportunity employer.